- The Word Is...
The Word Is...
Hi, Kristin. By the way, your site looks really terrific these days! It's been a little while since I've stopped in to shop and, even after so many years of coming back time and again, you still provide memorable and exceptional customer service. It really speaks volumes that you take the time to personally respond when customers have questions or inquiries. Thanks again! You're the best.
Today the hematite bracelet arrived. I thought that you packaged it very beautifully. I like the bracelet very much. Its lovely. Thank you!!!
Judy T. M.D.
Thank you for being so generous with your time with me. I'm excited and feel tingly about the bracelet. I think I made a good choice. You are a wonderful business person. You have compassion and a warm heart. You are my Willy Wonka :-).
I was so pleased with the hematite rings I recently purchased from your company and wanted to take a moment to compliment you on your friendly and personal customer service. I sincerely appreciated your willingness to exchange one of the rings for a smaller size with such promptness and with so little hassle. The individual and kind attention I received from your company goes a long way when it comes to repeat business, and you have certainly earned mine.
Thanks again for all your help!
I first discovered hematite jewelry when I was in Freeport,Bahamas. I really liked the smokey look. I bought several rings while there. I even had a custom made choker, ankle and wrist bracelets made for my girl friend. Much to my dismay, the rings all broke. That's when I found your web site, I had to replace the rings I gave my girl, she was heart broken. Your prices are better than what I paid in the Bahamas and you send those cute little bags for each piece. I'm glad I found your website - keep up the good work. You've made my girl friend very happy.
I was so happy with the Mineral Pendant that I bought through your company. I loved the little pouch and box that it came in. My friends have been asking me where I purchased it and I referred them to your web site. You have really nice merchandise. Keep up the good work!!!
Thank you again, it was beautiful, from the package to the pendant!
I got my Jasper Block Bracelet in the mail today, and it is just fabulous. Thanks so much!
"THANK YOU SO VERY MUCH!! You guys are the BEST! I will be sure to recommend your company to all my friends."
I just wanted to thank you for your great service. It was a true pleasure ordering from your company. I had a question and your customer service staff was very kind to answer as quickly as possible. My sister received the hematite choker and was thrilled, she said that it was just beautiful. Thank you, again. I will tell everyone about you!"
Not too long ago, I ordered an ankle bracelet from you--beige leather thong with silver discs on it. I want to tell you how much I love looking down at it and its simplicity--it's a lovely piece of "permanent" jewelry. At age 62, almost 63, I'm finally old enough to wear what I want!!!!
I recently received one of your beautiful necklaces as a gift. Everytime I wear it I get compliments continuously. I love the style and color. It's such a versitile style. I can use it with several different outfits. I had to ask my friend where she got it and she told me about your website. It's a great site !!!!
Thank you for making such beautiful and well made products. I hope your site continues to grow and is successful for years to come. I look forward to receiving and giving your designs-often !!!
"Thanks so much for your quick reply. The necklaces arrived on time, as you had promised. Eveything was GORGEOUS! I love your packaging. It was a pleasure having done business with you. I will be back. Thanks again."
Just wanted to send a thank you.
I just received my purchase of a red coral carved flower on the turquoise leather cord and I love it. I have already gotten a lot of compliments on it.
Thanks again for the great job.
Thank you for my recently received order. WOW! I am very impressed! The turquoise necklace and bracelet set are absolutely stunning. I have never received so many compliments on any piece of jewelry. I am also enjoying my other pieces. Thank you for your beautiful and well made jewelry.
I was searching for a turtle necklace...but allow me to tell you how this came about.
My boyfriend and I had been together about a year, and he cherished this little stone turtle necklace almost as much as we cherished our relationship. One day, the cording that had held the necklace around his neck, and as he put it, so close to his heart, broke, and the necklace fell to the floor with a shatter. We looked at one another, and I could see the hurt in his eyes, so naturally, I went into "fix-it" mode. I think that partly comes from being a teacher and a woman. Anyhow, after numerous apologies from him, I said that I would replace it and we could make new memories with the new necklace. Little did I know how those so easily uttered words would haunt me?
I began searching for this little turtle necklace, planning on giving him the new one on our one-year anniversary. I searched everywhere.... stores in malls, little shops and sometimes the most insane places. Finally, I broke down and resorted to the Internet. I am not really a computer person, so this was a big step for me. I typed in what I was looking for on Goggle and was inundated with results. Yes! However, I would soon come to realize that so many of these places that seemed to have what I wanted didn't have it for the price I wanted to pay. I was somewhat aware of how much the original necklace was, and it is not that I am stingy, but some of the places were so expensive or only wanted to sell in mass quantities that it was very frustrating. I came across KVK Designs and began to search. The site was so easy to navigate around, and when it appeared on the screen before me, this little stone turtle, I began to literally shout for joy in my house...causing those around me to wonder. I just said that things were working out. I called the number that was listed there, not knowing that I was calling from Chicago to New Jersey. I left a message and crossed my fingers. What happened next was amazing. I received a call back from Kristin, and she told me that yes, the necklace I was looking for was something she made, and yes, it could be shipped to my home in the short amount of time I had left after my long search. I could not thank her enough.
On Saturday, the 6th of December, my necklaces came in the mail...and I was able to surprise my boyfriend with them. His eyes lit up and mine welled up. It was our first new memory with them, and I told him a bout my search for them. I cannot thank you enough for your kindness, promptness, and the over-all most pleasant experience I have ever had. I will definitely be a frequent visitor to KVK Designs, not only because it was so easy to navigate for someone like me who is technologically challenged, but also because the experience as a whole was so wonderful Thank you from the bottom of my heart for the fabulous new memories we are making with these necklaces, and for all you did for me. May you and yours have a happy holiday season!
Danielle in Chicago
"YOUR COMPANY IS WONDERFUL!! Thanks so much! I will be sure to recommend you to all my friends."
As always, your customer service is second to NONE! You don't know just how much I appreciate your help. You'll always have a return customer in me. Thanks, again!
Thank you so much! This has been (by far) the most easy, convenient, and affordable online shopping experince I have ever had. I will absolutely recommend you guys to all of my friends. To know that you received and shipped my order within 24 hours is the best. Thank you.
Thank you very much. I received the first shipment last week and have to say that
I am very pleased. The quality and beauty of your jewelry is even more than I hoped for!
I just recieved 3 bracelets that I'd ordered, to 'try out' your products. They caught my eye on the site, and I must say that they *captured* me as I opened the packages and examined them!
BEAUTIFUL pieces... classy packaging... great detail... I'm already browsing earrings to go along with the bracelets, as well as other products you offer. Thank you for your designs and your committment to great service!
Just wanted to let you know I received the rings and they are really nice, I'm sure my son will love them. I could not find this ring anywhere so I am very happy that you sell them. The one we had originally bought that broke, we bought in Europe.
Thank you so much. I love your store. As you may have noticed this is my 4th and 5th order in the past 6 weeks.
Thank you again......
Thank you very much for the finest quality! Have
a great day...
I just wanted to let you know I received my rings yesterday and they are beautiful. I will definately order from you again in the future.
I just received my order : Hematite necklace, stretch bracelet, and magnetic bracelet...And I love them. love them. love them. They are just what I have been looking for. I've been looking in stores locally and found NOTHING - and most folks - when I asked if they carry hematite jewelry looked perplexed and responded with "What?"
I will surely be ordering from you again!
Just wanted to let you know that I received my order yesterday, 4/15. How appropos is that! I work as a massage therapist and one of my favorites is hot stone massage. I've been going absolutely INSANE trying to find a pendant or necklace made of or with lava/basalt stones. This one is perfect.
Thanks so much for everything. I WILL be back. Keep rockin!!
Just wanted to let you know I rec'd the two rings today and they were beautiful! The ring box was perfect and they will make great gifts. Thank you for all your help.
I just received my Hematite order and it is absolutely beautiful!!! I'm already looking at everything else you have and I'm thrilled.
Thank you for your correspondance on the status of my order. That's very rare.
Thanks for the quick reply. Well, no sooner did I send you my inquiry than the rings turned up in my mailbox today. They're lovely and just what I hoped for, Your customer service responsiveness is also impressive. Thank you!