Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit any property of kvkdesigns.com, or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojans or other harmful code or properties.
You, as the customer, agree to this agreement and accept its Terms and Conditions.
Cancellation:
Customers may cancel at any time, but because we try to ship in a timely fashion, orders may already be processed. If your item has shipped and you wish to cancel, do not open the delivered package, write REFUSED on the outside, and return in the mail; no postage is necessary.
Payment Processing:
Credit card payments are processed immediately at the time an order is placed. Credit card numbers are not kept on file. We accept all major credit cards, PayPal, check, and money order.
Refunds:
Once your item is received, we will issue a credit back to the credit card (or original method of payment). You will receive an email from us stating that a credit was issued. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Sorry, there are no refunds on special orders.
Wholesale accounts have 15 days to return items for a refund. Large wholesale order returns (over $300) are subject to a 15% restocking fee.
Return Procedures:
If any item in your order does not meet our high quality standards, returns are easy. We will be happy to replace the defective item or refund your purchase price within 30 days of your order.
If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Call us at 1-866-265-9286.
We do not offer returns or exchanges on wholesale orders. However, we will gladly exchange any product for replacement within 15 days of the shipment date, if it was damaged in shipping.
Shipping:
You will be responsible for paying your own shipping costs for returning your item. Please use a padded envelope, or your ring may be damaged in transit. Also consider the addition of tracking, in case your package is lost. Shipping costs are non-refundable.
