KVK Designs has taken every measure to carefully inspect and package your order. Please inspect your items carefully on delivery. Because we strive to offer only fine quality merchandise, and to provide conscientious service to you, your feedback is very valuable to us.
KVK Designs must receive any returns within 30 days of receipt to be eligible for a refund, merchandise credit or exchange, excluding shipping fees.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, damaged scratched or shows visible wear will not be eligible for a return/exchange.
If the merchandise arrives to you damaged, defective or not the correct product, please send us a picture of the damaged item, and we will e-mail you a return label.
For your security, please insure your return; and retain your receipt. KVK Designs is not responsible for items lost in transit. Once we receive your return, we will send you an e-mail confirmation. A credit will be issued and will appear on your billing statement.
Your packing slip will indicate where to send your return. You may return merchandise to:
PO Box 253
Oak Ridge, NJ 07438
If you have any questions regarding your order, please feel free to contact us at: 1-866-265-9286 (press 2 for customer service) or CONTACT US
** If you would like to Return/Exchange an item, please fill out our Return/Exchange Form, print it out, and send it back with your merchandise. Return Exchange Form.